Bendigo for new residents

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The City of Greater Bendigo offers residents over 100 services.  

Council has a vision for Greater Bendigo to be Australia’s most liveable regional city and many of the services provided by the City contribute to achieving this vision.  

We want residents to be cared for, to lead active and healthy lifestyles, to access libraries and enjoy cultural experiences, for our streetscapes, parks and gardens to be presentable, for our environment to be preserved and for our community to be a welcoming place for everyone. We encourage and welcome all ideas, suggestions and feedback from residents.   

For more information on how the City’s services help shape where you live, visit our Services page.   

Services for residents

Animals and pets

Register a pet, find out about dog parks and places to exercise your dog, get help with barking dogs or report wandering animals. Go to Animals and Pets

Arts and events

Bendigo has a busy calendar of events including Summer in the Parks and Bendigo Easter Festival as well as exhibitions of the collection and travelling shows at Bendigo Art Gallery and performances at Capital Venues and Events. Go to Arts and Events

Building and planning services

If you are planning a building project our expert planning and building services staff can help with permits, safety and compliance and heritage conservation. Go to Building and Planning

Children and family services

We offer immunisation programs for babies, school children and adults, maternal and child health services, and operate early learning centres. Go to Children and Families

Community and care

We offer and facilitate youth and disability services, are working on cultural diversity and inclusion, offer home support services, community grants and are part of the Goldfields Library, with branches in Bendigo, Eaglehawk, Kangaroo Flat, Heathcote, Goldfields Mobile Library. Go to Community and Care

Roads and parking

Our local roads are maintained according to a works program that includes lighting, signage and works on the road reserve. We provide and monitor car parking throughout the City. Go to Roads and Parking

Rubbish and recycling

Regular rubbish and recycling collection services remove waste from your property. We are working towards the reduction of waste going into landfill with organics collection services and salvage and repurpose initiatives at accessible landfills and transfer stations. Go to Rubbish and Recycling

Sports, parks and recreation 

Our residents and visitors enjoy sports and leisure facilities including swimming pools, cycling, walking trails, playgrounds and recreation reserves. We support local sporting clubs with access to facilities. Go to Sports, Parks and Recreation

Contact us

On 03 5434 6000     

Resident requests

[email protected] 

Bendigo Customer Service Centre 

195-229 Lyttleton Terrace Bendigo Vic 

Opening hours Monday-Friday 8.30am - 5pm     

Heathcote Customer Service Centre 

125 High Street Heathcote Vic     

Opening hours Monday-Friday 8.30am - 5pm (closed 12.30-1.30pm) 


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Christmas closure


Please note that requests logged online after 5pm Friday December 21, 2018 may not be acted on until our offices re-open on Wednesday January 2, 2019. For urgent assistance please phone 5434 6000.  

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We welcome your feedback.

Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.


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