Community Complaints About a Councillor Policy

The City recognises that members of the public have the right to complain about the behaviour of its elected representatives and is committed to a Councillor complaint handling system that reflects the needs, expectations and rights of members of the community.

The purpose of this Policy is to:

  • provide a framework for the open, fair, objective and transparent handling of complaints about a Councillor
  • maintain high standards of good governance and transparency
  • ensure alignment with the Local Government Act 2020.

Community Complaints About a Councillor Policy

This policy provides a framework for handling of complaints about a Councillor