Our main Customer Service Centre has moved to 15 Hopetoun Street, Bendigo. Click here for more information.

Independent Review Final Report (In full)

Implementation of the Independent Review of the City of Greater Bendigo – July 2016

This report provides a comprehensive account of the outcomes arising from the implementation of the Independent Review of the City which took place in 2013 and resulted in 69 recommendations for improvement.

The report provides a detailed account of the:

  • Organisation’s key achievements from the Review
  • Background to the Review – its process and key themes
  • Response process - how the organisation responded to and implemented the Review
  • Organisation’s response to each recommendation including achievements to date, expenditure savings, efficiencies and improvements to services, processes and decision-making