Our main Customer Service Centre is moving to 15 Hopetoun Street from December 9, 2019. Click here for more information.


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Preparing for GovHub – Customer Service Centre changes

We’re making some changes to our Customer Service Centres as we prepare for the construction of the Bendigo GovHub.

From November 4 – December 6, our offices at 15 Hopetoun Street will be undergoing renovations, as this will become our main Customer Service Centre.  

During this time, visit us at our main office on Lyttleton Terrace to make the following enquiries:

  • General enquiries
  • Planning
  • Building
  • Safe and Healthy Environments
  • Engineering

On Monday December 9, the Hopetoun Street Customer Service Centre will re-open and the Lyttleton Terrace Customer Service Centre will close permanently.

All customer enquiries can be made at our Hopetoun Street offices after this time (located diagonally opposite Beaurepaires). 

What is the Bendigo GovHub project?

Central Bendigo is set to be transformed by the development of a $90M GovHub.

The City of Greater Bendigo will be a tenant in the building, which will house Victorian and Local Government services and will be developed on the site of the main City office on Lyttleton Terrace.

The GovHub will house 400 desks for City staff and 600 desks for public servants from a range of Victorian Government departments, including the Department of Environment, Land, Water and Planning, Department of Jobs, Regions and Precincts, Parks Victoria and 100 new jobs.

A series of FAQs have been developed to help answer any questions. Further information is also contained in the February 20, 2019 Council Meeting Minutes

Contact us

For more information please contact us on 03 5434 6000.

Frequently asked questions

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Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.

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