Greater Bendigo service updates and Coronavirus (COVID-19) information

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Coronavirus (COVID-19) information

For information on Coronavirus disease (COVID-19), please visit the Department of Health and Human Services website.

If you suspect you may have the coronavirus disease you can call the dedicated hotline, 1800 675 398, which is open 24 hours, 7 days. Please keep Triple Zero (000) for emergencies only.

Free Rapid Antigen Tests

FREE Rapid Antigen Tests (RATs) are available at our Customer Service Centres. Each kit contains five tests.

RATs are available over the counter at:

Bendigo Customer Service Centre
Heathcote Customer Service Centre
Goldfields Libraries in Bendigo, Eaglehawk and Kangaroo Flat

If you or anyone you know needs help:

Lifeline on 13 11 14
beyondblue on 1300 224 636
MensLine Australia on 1300 789 978
Kids Helpline on 1800 551 800
Headspace on 1800 650 890
QLife on 1800 184 527

The Beyond Blue website also features a range of helpful resources.

A 24-hour statewide Safe Steps family violence crisis response line is also available on 1800 015 188.

A male customer stands at a counter with a female customer service attendant behind a perspex screen. they maintain social distancing while using the EFTPOS machine. They're both smiling.

Contact us

How to contact us by phone, email, fax or in person. Opening hours, online chat, make a request service.

Two customers, a woman and a man wearing facemasks stand socially-distanced at customer service counter. The woman is paying with a credit card.

City of Greater Bendigo Customer Service Centre FAQs

Answers to some frequently asked questions about the COVID-safe changes at our Customer Service Centres.