Click here for service updates and COVID-19 information.

COVID-19: City service updates

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BARC (Bendigo Animal Relief Centre) 

Pets can still be adopted and lost pets can still be claimed, but this is now strictly by appointment.
 
Please note, all adoption fees/lost pet infringements can only be paid over the phone. Cash will not be accepted at this time.
 
Should you want to meet/collect a pet, you will be directed to the BARC car park where the animal will be securely waiting for you. Staff will be on-site to assist if necessary, but every effort will be taken to limit contact between staff and members of the public. 
 
BARC is still accepting surrendered pets, however we ask that if possible you contact us prior to arrange a suitable time to bring your pet in.

Bendigo and Heathcote Visitor Centres

The Bendigo and Heathcote Visitor Centres are closed until further notice, as per Stage 3 restrictions.

Bendigo Art Gallery

Bendigo Art Gallery is closed until further notice, as per Stage 3 restrictions.

Bendigo East Swimming Pool 

Bendigo East Swimming Pool is closed until further notice, as per Stage 3 restrictions.

Bendigo Venues and Events

Bendigo Venues and Events (The Capital, Ulumbarra, The Engine Room, Dudley House and Bendigo Town Hall, outside of Council meetings) remains closed.

Ticket holders will be contacted to arrange refunds for performances affected by closure.

For further enquiries please contact the Box Office on 5434 6100 or [email protected] 

The actual Box Office, located in The Capital, is closed.

Community centres

Community centres are closed until further notice, as per Stage 3 restrictions

Dog parks

The City's dog parks remain open as a place people can take their dogs for exercise. Please ensure you adhere to social distancing rules - signage has been placed at each park as a reminder. 

Please note the drinking fountains at each location are closed. 

Gurri Wanyarra Wellbeing Centre

Gurri Wanyarra Wellbeing Centre is closed until further notice, as per Stage 3 restrictions.

Immunisation sessions

The City of Greater Bendigo will only undertake public immunisation sessions from:

Strathdale Community Centre,
Crook Street, Strathdale

Strathdale Community Centre has been chosen as the immunisation venue because as a large venue it supports good social distancing measures and has accessible car parking.

Visit www.bendigo.vic.gov.au/immunisation for a full list of all immunisation sessions.

Landfill and Transfer Stations

Customers will only be able to pay with EFTPOS at the City's Eaglehawk landfill and the Goornong, Heathcote and Strathfieldsaye transfer stations.

Libraries

Libraries are closed until further notice, as per Stage 3 restrictions.

Maternal and Child Health

From Monday August 10, the Maternal and Child Health service will only provide face to face consultations for children up to 12 months of age. Existing face to face consultations will continue until this time.

From Monday August 10, consultations for children older than 12 months will be conducted via telephone only.

Procedure for 0-12 month consultations:

  • When arriving at the Maternal and Child Health centre, please remain in your car and the nurse will call you to commence the consultation. You will then be invited in for your child’s physical assessment which is capped at 15 minutes.

You may choose to have a telephone consultation for any appointment. Please contact our Early Years admin team on 4408 6590 if this is your preference.

To ensure safe physical distancing, we ask that only one caregiver and child attend. Please note the Department of Health and Human Services has directed that all staff and caregivers should wear a face mask for consultations. 

We have a supply of face masks for caregivers, however if you prefer to have your own please bring it to the appointment.

Please do not come into any centre if you are unwell. Call 4408 6590 to reschedule or you can switch to a phone consultation instead.

Some of our centres remain closed - Bendigo Central, Eaglehawk, Elmore, Heathcote and Marong. Alternative locations for appointments for these centres will be texted to individual clients the week prior to the appointment.

The first time parent group will continue to run via Zoom at this time.

Ensure you have downloaded the MCH app and have the MCH 24hr number saved, 13 22 29. If you have any questions, please contact the City’s MCH staff on (03) 4408 6590.

Peter Krenz Centre

Peter Krenz Centre is closed until further notice, as per Stage 3 restrictions.

Play spaces, skate parks and outdoor fitness stations

Play spaces, skate parks and outdoor fitness stations are closed until further notice, as per Stage 3 restrictions.

Public toilet closures

Some public toilets have closed until further notice due to incidences of vandalism and low usage, or they were nominated for demolition. The following facilities are closed:

  • Londonderry Reserve
  • Old Heathcote toilet block
  • Lake Weeroona (rear)
  • Allingham Street
  • Fenton Street, North Bendigo
  • Kangaroo Flat Botanic Gardens
  • Crusoe Heights
  • Neale Street, Kennington
  • Canterbury Park (green box)
  • Tom Flood
  • Mews (located behind Bendigo Visitor Centre)
  • Epsom (Midland Highway)
  • Spring Gully Recreation Reserve

Coronavirus (COVID-19) information

For information on Coronavirus disease (COVID-19), please visit the Department of Health and Human Services.

If you suspect you may have the coronavirus disease you can call the dedicated hotline, 1800 675 398, which is open 24 hours, 7 days. Please keep Triple Zero (000) for emergencies only.


COVID-19 helpline

A virtual relief and recovery centre in the form of a helpline is available to assist residents during and after the coronavirus (COVID-19) pandemic. 

Phone: 5434 6237, seven days a week from 8.30am – 5pm

Email: [email protected]


Help Your Neighbour

Help Your Neighbour is a community campaign to encourage central Victorians to come together and help their neighbours with simple acts of kindness in the face of the COVID-19 pandemic.

For more information, go to www.facebook.com/helpyourneighbour.centralvic


Food relief

The food relief document provides contact details as well as where and when food assistance is available across Greater Bendigo.

We welcome your feedback.

Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.


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