Contact Us

Main Office

195-229 Lyttleton Terrace BENDIGO VIC

Postal Address                 PO Box 733, BENDIGO VIC 3552   

Telephone                          03 5434 6000    

Fax                                       03 5434 6200

Resident requests           [email protected] 

Operating hours               Mon-Fri: 8.30am - 5pm    

Email                                   [email protected]    

We also have reception areas for primary purposes:
15 Hopetoun Street Bendigo - Planning, Building, Engineering and Environmental Health
St Andrews Avenue Bendigo - Parking and animals (open until 2pm daily)

Heathcote Service Centre

125 High Street, HEATHCOTE VIC    

Telephone                          03 5434 6000   

Resident Requests          [email protected]    

Operating hours               Mon-Fri: 8.30am - 5pm (closed between 12.30pm and 1.30pm for lunch)

  

ABN 7414 9638 164

  

National Relay Service If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service
  • TTY users phone 133 677 then ask for 03 5434 6000
  • Speak and Listen users phone 1300 555 727 then ask for 03 5434 6000
  • Internet relay users connect to the NRS then ask for 03 5434 6000

We have developed a Customer Service Charter. The Charter explains how our employees will conduct themselves in dealings with Customers.

We also have a complaint handling policy to help improve our service. 

All comments and suggestions in relation to our website are welcome. Please take a minute to provide us with your feedback.

 

Web Chat

Disclaimer: Subject of callbacks and content of chats might be monitored, recorded, or viewed by agents and supervisors for quality monitoring and routing and distribution purposes.

The hours of operation are 8:30am - 4:45pm, Monday to Friday. Please leave a message if you are trying to chat outside of those times.

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Who should I call?

Query

Company to contact

Contact details

Animal control

City of Greater Bendigo

03 5434 6000

Asbestos disposal (industrial)

Environment Protection Authority

1300 EPA VIC (1300 372 842)
(24 hour number)

Asbestos removal (domestic)

Department of Human Services

1300 761 874

Bee keepers

Accessible swarm removal

Yellow Pages Directory
www.yellowpages.com.au

Bees - swarms in enclosed areas

Licensed Pest Controller

Yellow Pages Directory
www.yellowpages.com.au

Bendigo Taxi Service

 

131 008

Broken/missing Telstra pit lids

Telstra

132 200

Electricity faults

Powercor

Faults - 132 412
General - 132 206

European Wasps - Council land

City of Greater Bendigo

03 5434 6000

European Wasps - Crown land

Department of Sustainability and Environment

136 186

European Wasps - general information & private land

Department of Primary Industries

136 186

Injured wildlife

Wildlife Rescue

0419 356 433

Justice of the Peace (JP)
A JP is on duty at Bendigo Police Station on the following days and times:
Tuesdays 10am-1pm, Wednesdays 1pm-4pm, Thursdays 3pm-6pm
(except for public holidays and for a period of time over the Christmas/New Year period)
Search for a JP in your area

Leaking water mains

Coliban Water

1300 363 200

Litter

Environment Protection Authority

1300 EPA VIC (1300 372 842)
(24 hour number)

Litter/rubbish around train stations or railway lines

V/Line

03 5440 2721

Lost animals (domestic)

RSPCA Pound

03 5441 2209

Neighbours rights & responsibilities on fencing matters

Dispute Settlement Centre

1800 658 528

Pollution

Environment Protection Authority

1300 EPA VIC (1300 372 842)
(24 hour number)

Smoky vehicles

Environment Protection Authority

1300 EPA VIC (1300 372 842)
(24 hour number)

Snake sightings

Department of Sustainability and Environment

03 5430 4444 or
Yellow Pages Directory
www.yellowpages.com.au

Suburban bus timetable

BM Walkers

03 5443 9333

Suburban bus timetable

Christian's Bus Co.

03 5447 2222

Suburban bus timetable

Bendigo Transit Service

03 5442 2349

Train & coach services

V/Line

03 5440 2765

Chat with Customer Support More information on web chat