Make a request

Bin requestsContest a fineDeceased pet notificationDrainage requestsLodge your requestNotify us of your new addressReport a footpath that needs maintenanceReport a missing or damaged street signRequest a replacement dog or cat tagRequest a tree inspectionRequest for adjoining landowners details for fencing purposesRequest maintenance to a City managed buildingUpdate Animal Information
A woman and a man stand at a customer service desk. Two staff members are behind the counter. They're all wearing masks and social distancing.

How to lodge a request with the City

Read on to find the request form that suits you best. Our customer service team monitors all messages and requests during our business hours of 8.30am - 5pm, Monday to Friday. For assistance please phone 1300 002 642.

A male customer stands at a counter with a female customer service attendant behind a perspex screen. they maintain social distancing while using the EFTPOS machine. They're both smiling.

Contact us

How to contact us by phone, email, fax or in person. Opening hours, online chat, make a request service.

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Two customers, a woman and a man wearing facemasks stand socially-distanced at customer service counter. The woman is paying with a credit card.

City of Greater Bendigo Customer Service Centre FAQs

Answers to some frequently asked questions about the COVID-safe changes at our Customer Service Centres.

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Rubbish truck on street with bins

Bin requests

Request a larger or smaller bin, bin repairs, report a missed bin, order an additional bin or request organics bin liners.

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We welcome your feedback.

Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.


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