Making a request during the Christmas and New Year holiday

We'll continue responding to tree inspection requests as much as possible throughout the festive season (our customer service team have a break from 3pm December 24, 2020 to 8.30am January 4, 2021).

Please expect delays. Not all requests logged during the Christmas break will be attended to before our offices re-open on Monday January 4, 2021. For emergency assistance please phone 5434 6000

How to request a tree inspection

If you are concerned about a tree’s proximity to powerlines, or think that it needs attention, our expert arborists are called in to do a tree inspection.

That inspection determines if any works are required, including clearing, tree pruning, planting and removal.

If maintenance is required it will be prioritised according to the risk it presents or the availability of resources.

Use our online form to request a tree inspection and from the request type drop down list select ‘Mobile – Tree Inspection’.