Consider setting up regular payments to help manage your rates.
Part payments can be made towards your rates at any time. You can also set up fortnightly and monthly payments and Direct Debit is available to assist in managing these payments. See options listed below.
You can nominate to pay your rates in full or in four instalments. A discount is offered on rates that are paid early and interest is charged on payments that are made after the due date.
If paying in full, rates can be paid free of interest, up to and including Monday February 17, 2020.
Early payment discount
To receive the early payment discount of 1.5% on the 2019-2020 rates, you need to have paid your rates in full by Monday September 30, 2019. Any outstanding arrears also has to be paid in full to be eligible for the discount.
Please note: The discount is not available on the Fire Services Property Levy.
1: September 30, 2019
2: December 2, 2019
3: February 28, 2020
4: June 1, 2020
To qualify for the instalment program, the first instalment must be paid by the due date of September 30, 2019.
Interest is charged at 10.0% on all payments received after the due date (full payments and instalments).
How to pay your rates
- By direct deposit – complete and return the Direct Debit form
- Online payments
- At any Bendigo Bank branch
- By telephone using your credit card, phone 1300 276 468 (BPOINT Biller Code 1933)
- In person at any post office
- Postbillpay on the internet or Postbillpay by phone 13 18 16
- In person at Council offices
- By mail - PO Box 3500 Bendigo DC 3554
- Centrelink Centrepay arrangements - Please contact us on 5434 6000 or download the Centrepay deduction form, complete it and return it to us
Interest on overdue rates
If you fail to pay your rates (quarterly instalment or in full) by the due date, you will be charged interest from the date on which each missed instalment is due.
For ratepayers who elect to pay in full and have not made payment by February 17, 2020, interest will be calculated as though the rates were being paid by instalments.
For the 2019-2020 year the interest rate is 10.0 per cent per annum. This figure is set by the State Government. Interest continues to accrue daily until the account is paid in full.
Revenue and Debt Collection Policy
View our Revenue and Debt Collection Policy.
The City of Greater Bendigo is committed to helping customers facing financial hardship in relation to the services it provides.
If you find yourself in financial difficulty and you cannot pay your rates or other council accounts, please contact us for assistance as soon as you can before the account is due for payment. Our number is 5434 6000.
We recognise that sometimes situations may arise in your life that affects your ability to pay for services. The Financial Hardship Guidelines are in place to help in these situations.
View our Financial Hardship Guidelines.
You may wish to obtain advice from a community financial counsellor, and you can do so from anywhere in Australia by calling 1800 007 007 (Monday to Friday, 9.30am – 4.30pm). This number will automatically switch through to the service in the State or Territory closest to you, or you can visit the National Debt Helpline www.ndh.org.au
Authority to Charge Rates to a Tenant
If you are a property owner and you would like your rate notice to be sent directly to your tenant, please complete the Authority to Charge Rates to Tenant Form. Please note that only one rate notice will be issued and this notice will be sent to the ratepayer nominated on the assessment. Sending a rate notice to a tenant does not remove a property owners legal responsibility for payment of rates.
For more information about your rates please contact us on phone 03 5434 6000.