Reminders and how you receive your rates
Register to receive your rates electronically
You can choose to discontinue paper notices and receive your rates electronically using:
- BPAY View - apply through your online banking to receive your rate notices via your online banking account. Further information on BPAY view.
- eNotices - register to receive your rate notice via eNotices
Please note a paper copy of the annual or instalment notice will no longer be sent in the mail once you have registered for any of the above delivery methods.
Change of address
It is your responsibility as a property owner and ratepayer to notify us of any changes of postal address.
Non-receipt of rate notices is not an acceptable excuse for late payment of rates.
Change of name
Have you recently been married or changed your name? Notify us by completing our online change of name form or downloading our hard copy change of name form, completing it and returning it to us with the required documentation.
Register for an SMS rates reminder
To arrange a rates SMS reminder we need these details:
- Your payment method – FULL or FOUR (paying by instalments)
- Your BPAY reference number.
To request a reminder, SMS the above details to 0459 273 853. There is no fee for this service.
The reminder service is not available for the Early Discount Payment option.
You'll receive an SMS reminder before your rates are due. You can opt out of the service by replying STOP to any text message.