Reporting wandering, injured or dead animals

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Girls with Wallabies

Animals are at risk and can pose a danger to motorists or pedestrians if they are wandering on public roads and areas. We remove dead, injured and lost animals to remove the risk and protect animals.

Dead animal removal

We are responsible for removing dead animals from roads and public areas. Please report them to us by phone 03 5434 6000.

Injured or wandering animals

Domestic animals

Injured or wandering domestic animals on roads or public areas should be reported to us by phone 03 5434 6000.

Native animals

Injured or orphaned native animals such as kangaroos, possums, lizards and snakes on roads or in public areas should be reported to the Wildlife Rescue & Information Network Inc. (WRIN) on 0419 356 433 (24 hours) or Wildlife Rescue Emergency Service (WIRES) on 0427 301 401.

Stock on road

Stock on road represents a significant danger to motorists. Any loose or wandering stock should be reported to us immediately by telephoning 03 5434 6000. Owners of stock should take care to ensure that fencing is properly maintained.

Contact us

For more information about reporting an animal please contact us on 03 5434 6000.



Christmas closure


Please note that requests logged online after 5pm Friday December 21, 2018 may not be acted on until our offices re-open on Wednesday January 2, 2019. For urgent assistance please phone 5434 6000.  

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Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.


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