Our main Customer Service Centre on Lyttleton Terrace is moving to Hopetoun Street. Click here for more information.

Starting a business, relocating or making changes to an existing business can be confusing. There are many rules and regulations, as well as permits and applications to apply for.

The City has many useful guides to assist you in preparing information and understanding what your obligations are when operating a business.

View information by business type and if you cannot find your business type, arrange to speak with a Business Help Desk staff member.

Not sure who to speak to?

Arrange a one on one meeting with one of the Business Help Desk staff today so they can guide you to the most appropriate department within the City.

Phone 03 5434 6000 or email [email protected]

We welcome your feedback.

Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.

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