Our main Customer Service Centre on Lyttleton Terrace is moving to Hopetoun Street. Click here for more information.

Do you have a great business idea, but you don't know where to start?

Are you expanding your current business or changing the services you offer?

Are you relocating your business to Bendigo, but you're not sure who to speak to?

Starting or changing a business can be very exciting! There are many supports available to help you on your journey and bring your business idea to life.

Make contact with staff from the City's Business Help Desk as early as possible, to allow you to arm yourself with information and support.

The Business Help Desk service can assist you with understanding:

  • Which City department can best assist you
  • Timeframes around permits and applications
  • How you can best prepare for the application or registration process

Surrounding your business with support could ultimately save you time and money!

Why should you involve the City?

There are regulations and requirements in place to protect the community which all business operators must meet. It is best to contact City staff before you start or make changes to your business to ensure you can operate legally and safely.

There are many staff available to provide practical advice and support to understand how to meet any legal obligations.

Book in with us

Contact the Business Help Desk for a one on one meeting on 03 5434 6000 or email [email protected]

Check out these great external resources!

We welcome your feedback.

Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.

Do you want us to contact you?*
Preferred contact method*