From 1 July 2016, Victorian Home and Community Care (HACC) services for people aged 65 and over (50 and over for Aboriginal and Torres Strait Islander people) are directly funded and managed through the Commonwealth Home Support Program (CHSP).

People aged under 65 with a disability may be eligible for the National Disability Insurance Scheme (NDIS). For more information visit the NDIS website.

Assessment for Commonwealth Home Support Services (over 65)

People aged 65 and over (50 and over for Aboriginal and Torres Strait Islander people) must undergo a living at home assessment by the Regional Assessment Services. To arrange an assessment, please contact My Aged Care on 1800 200 422, (Translating and Interpreting Service 131 450, National Relay Service 133 677), or visit their website at www.myagedcare.gov.au.

The Victorian Government continues to fund the Victorian Home and Community Care Program (known as Home Support Services) for people aged under 65 (50 and under for Aboriginal and Torres Strait Islander people) with some clients transferring to the National Disability Insurance Scheme (NDIS) as it rolls out in Victoria.

Assessment for Home Support Services (under 65)

People aged under 65 (under 50 for Aboriginal and Torres Strait Islander people) must undergo a living at home assessment. To arrange an assessment, please contact the Assessment Team on 03 4408 6580.

Once a referral for services is received, an Assessment Officer will visit the home to discuss and determine the person’s needs and eligibility for services. If eligible, an individualised care plan will be agreed upon by both the client and the Assessment Officer, detailing the services and tasks required.

Reassessments for clients are conducted routinely, or when the household and/or client circumstances change.

People with a disability - NDIS

People aged under 65 with a disability may be eligible for the NDIS. For more information visit the NDIS website.

Services offered:

 

Contact Us

For more information about Home Support Services please contact our Home Support Team on 03 4408 6560.


More Information


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Please note that requests logged online after 5pm Friday December 21, 2018 may not be acted on until our offices re-open on Wednesday January 2, 2019. For urgent assistance please phone 5434 6000.  

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