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Domestic assistance

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Woman cleaning the bathroom

Domestic assistance supports a safe and hygienic home environment by completing domestic tasks that the client is unable to manage independently. Domestic assistance is available Monday to Friday, excluding public holidays.

According to a needs assessment, tasks include, but are not limited to:

  • Vacuum cleaning
  • Sweeping and washing floors
  • Cleaning bathrooms and toilets
  • Washing and essential ironing
  • Wiping over benches, cupboard fronts, fridges or stoves
  • Changing bed linen

Fees and charges

  • Low fee: $9.20 per hour  
  • Medium fee: $22.95 per hour 
  • High fee: $49.30 per hour 

Fees are determined according to the income of the individual client or the client's household. 

To access any aged care services please contact My Aged Care on 1800 200 422 (Translating and Interpreting Service 131 450, National Relay Service 133 677), or visit their website at

Contact us

For more information about Domestic Assistance please contact Home Support Services on 03 4408 6560

We welcome your feedback.

Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.

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