Our main Customer Service Centre has moved to 15 Hopetoun Street, Bendigo. Click here for more information.

Personal care

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Nursing lady at home

Personal care assists clients with their personal hygiene. Personal care is available seven (7) days a week.

According to the needs assessment, tasks include, but are not limited to:

  • Showering
  • Dressing and undressing
  • Hair care, electric shaving and personal grooming
  • Eating and drinking
  • Fitting of aids
  • Toileting
  • Domestic duties related to the above

Clients receiving shower assistance will need to install a flexi hose. Installation can be arranged with our property maintenance staff.

Medication and wound care

Home Support Workers are not permitted to perform any nursing duties such as the administration of medication and wound care. For these services please contact My Aged Care on 1800 200 422 or at www.myagedcare.gov.au

Fees

  • Low fee: $4.80 per hour  
  • Medium fee: $12.00 per hour 
  • High fee: $49.30 per hour 

Fees are determined according to the income of the individual client or the client's household.

To access any aged care services please contact My Aged Care on 1800 200 422 (Translating and Interpreting Service 131 450, National Relay Service 133 677), or visit their website at www.myagedcare.gov.au

 

Contact us

For more information about Personal Care Services please contact the Home Support Services team on 03 4408 6560


We welcome your feedback.

Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.


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