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Contesting a parking fine

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If you have received a parking fine and you believe you should not have received an infringement, you can apply for an internal review. Most reviews are completed within 14 days, however the Infringements Act allows up to 90 days or longer if additional information is required. To avoid potential delays please check your infringement notice to confirm that it was issued by the City of Greater Bendigo. Any enquiries regarding infringements issued by other organisations should be directed to the organisation mentioned on your infringement notice.

You will be notified in writing of the outcome of the internal review.

If you have not received a written response and you would like to check that your application for internal review has been received  please feel free to contact our Safe and Healthy Environments Unit on 03 5434 6000.

Apply for a review

You can apply for a review of your infringement by:

  • Using our Request a Parking Fine Review online form
  • Downloading the Parking Fine Review Application Form and sending it to PO Box 733, Bendigo 3552.
  • Writing a letter to the City of Greater Bendigo Parking department detailing the circumstances under which you would like the infringement reviewed.
  • Please note: for a review to be conducted your application for review must include your first and last name, contact details and infringement number.

Your vehicle, another driver

You are the registered owner of a vehicle but you were not the person responsible for the vehicle at the time of the alleged offence.

If you are the owner of the vehicle but were not the driver or person responsible for the vehicle at the time of the alleged offence, you may nominate the person responsible. The fine will then be reissued.

Tell us who was driving your car. Download and complete the Known User Statement.

The review process

Every case is considered on its own merits. Below are some of the general circumstances that we will take into consideration when reviewing your request for an internal review of your parking fine.

These guidelines apply only to requests for internal review of infringements that have not been forwarded to the Magistrates Court or the Infringements Court. 

Circumstance

Under what circumstances can I ask for a review? What evidence do I need?

"Special Circumstances"

Persons with a mental or intellectual disorder, disease or illness or a serious addiction to drugs or alcohol which results in the person being unable to understand or control the offending conduct. Special circumstances also extends to the homeless and victims of family violence.  

The application may be supported by a current statement (dated within 12 months of the date of the request for review) from a practitioner who has provided a medical or welfare service to the applicant. Statements over 12 months old would be acceptable in the case where circumstances are unlikely to have changed such as intellectual disability.

The following types of practitioners may provide a statement:

  • A case worker, case manager or social worker
  • A general practitioner, psychiatrist or psychologist
  • In the case of those claiming a serious alcohol or drug dependency condition, an accredited drug treatment agency.

If an applicant has been declared eligible for services from Disability Services (DHS), a Declaration of Eligibility under the Disability Act 2006 for Intellectual Disability Services is sufficient.

Medical conditions/emergencies  

The parking offence occurred because;

  • There was a medical emergency
  • I was suffering from a medical condition that made stopping or parking the vehicle necessary
  • I exceeded the time restriction and could not return to my vehicle due to an unexpected trauma or treatment during an appointment.  

The application must be supported by a statement from a medical authority or medical practitioner which outlines the medical emergency or ongoing medical condition.

Broken down vehicle

The vehicle was broken down at the time of the alleged offence.

  • Proof of vehicle breakdown, such as repair or towing receipts
  • Documentary evidence should clearly show the time, date and place of breakdown

Multiple claims may not be accepted.

Deceased persons

The person who committed the offence is now deceased.

Proof of death may include:

  • Death certificate
  • Death notice
  • Statutory declaration  

Wrong vehicle

I believe the fine has been issued to my vehicle in error.

The application must be supported by relevant documentation which substantiates your claim.

You sold or transferred the ownership of the vehicle prior to the date of the offence.

I have been recorded as the owner of the vehicle but no longer own vehicle.

Provide us with a Statutory Declaration with the name and address of the person responsible for the vehicle at the time of the alleged offence

We suggest you update VicRoads with current owners' details.

Emergency services direction

I was directed to park my car by an emergency services worker during an emergency

I was arrested by Police and could not move my car

I was assisting Police as a witness and overstayed the time limit.   

The application must be supported by a statement from the relevant emergency services which outlines the details of the direction/emergency.

Ticket parking

I purchased a valid parking ticket but it was not correctly displayed.

I was unfamiliar with the operation of the ticket machine and purchased multiple tickets which combined, do not exceed the allowable time limit and this is the first time I have made this claim.

A copy of the valid parking ticket.

The ticket machine/parking meter was faulty

Details of the fault, including machine location. If reported to us include details of time and date. The machine in question will be checked by the Meter Technician.

A copy of the valid parking tickets.

Disabled persons parking permit not displayed

I have a valid disabled permit and the vehicle was parked in accordance with the conditions of the permit and within a relevant zone.  

Proof of valid permit

Residential parking permit not displayed.

I have a valid resident parking permit and the vehicle was parked in accordance with the conditions of the permit and within a relevant zone.  

Proof of valid permit.

Obscured signs

The sign which relates to the parking area in which I parked was covered or obscured by foliage.

Details of your claim and any supporting documentation, photographs, etc.

Private parking

I have been issued with a parking infringement on private property and I am authorised to park there.

Proof of valid permit/authorisation.

Contact us

For more information about parking services please contact us on 03 5434 6000


More information

We welcome your feedback.

Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.


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