How we plan

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A crowd of people enjoying the Moonlight Market in Hargreaves Mall

Council's Planning and Reporting framework is underpinned by federal, state and regional strategic plans, policies and legislation. 

The Council Plan is made up of the strategic objectives and strategies of each Councillor’s individual wards, together with a number of adopted strategies and plans. Go to the Council Plan.

Community consultation

Councillors shape their strategic objectives and strategies from the preferences and priorities of their community members, which are gauged from participating in “listening posts”, local community planning and social events and being accessible to individual representations. Adopted strategies and plans are the product of community consultation and research and drive service delivery and planning activity across the municipality. They set the broad parameters and guidelines that are the basis of yearly actions in the Council Plan and are subject to statutory and periodic review and revision. 

The Budget is developed in parallel to the Council Plan. The service unit plans and sets out how Council will manage its finances to meet its obligations and responsibilities in the year ahead in order to deliver on the objectives outlined in the Council Plan.

Contact us

For more information about any of our current projects please contact the Strategy Unit on 03 5434 6000 or [email protected]


More information


Christmas closure


Please note that requests logged online after 5pm Friday December 21, 2018 may not be acted on until our offices re-open on Wednesday January 2, 2019. For urgent assistance please phone 5434 6000.  

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We welcome your feedback.

Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.


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