Access Keys

About Access Keys

Access Keys help users understand what to expect from a specific experience before attending, help to determine the suitability of an experience, help to alleviate anxiety about visiting new places, support the interpretation of circumstances to help process new concepts whilst in attendance, and are also a great tool for fostering independence.

They are universally designed and suitable for all people, regardless of ability.

What information is in an Access Key?

Access Key information may include:

  • Instructions on getting to a chosen venue or event
  • Parking
  • Layout
  • Access in and around a venue or event
  • Reception/ticketing locations and services
  • Identification of staff by uniform
  • Toilets including their environmental specifications
  • Food and beverage services
  • Programming
  • Experiences
  • Accessible offerings
Who may benefit from Access Keys?

Access Keys are universally designed for a wide audience regardless of ability. This may include, but is not limited to, the following:

  • Autism spectrum disorder
  • Ageing population
  • Parents with prams
  • Educators
  • Intellectual disabilities
  • Severe language disorders
  • Acquired brain injuries
  • Sensory impairment
  • Sensory Processing Disorder
  • Dementia
  • Deaf or hard-of-hearing
  • Temporary disability
  • Alzheimer’s
  • Attention deficit hyperactivity disorder (ADHD)
  • Down syndrome
  • Mental illness (anxiety, depression)
  • Stroke
  • Cognitive impairment
  • Vision impairment
  • People who do not speak English or overseas visitors
Access Keys support

Download Access Keys