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Contact us

Make a request

Submit your request online by selecting the type of request and submitting the online form.

Call us

1300 002 642

Monday - Friday, 8.30am - 5.00pm
Wednesday, 8.30am - 4.30pm

Email us

[email protected]

Visit us

We encourage you to call first as we may be able to assist you over the phone and may save you a visit.

Main office

Monday - Friday, 8:30am - 4.30pm
excluding public holidays

Galkangu - Bendigo GovHub
189-229 Lyttleton Terrace, Bendigo

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Heathcote service centre

Monday - Friday, 8.30am - 4.30pm (closed 12.30pm - 1.30pm)
excluding public holidays

125 High Street, Heathcote

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Mailing address

City of Greater Bendigo
PO Box 733 Bendigo VIC 3552

Other ways

National Relay Service

If you are deaf, or have a hearing impairment or speech impairment, contact us via the National Relay Service.

  • TTY users phone 133 677 then ask for 1300 002 642
  • Speak and Listen users phone 1300 555 727 then ask for 1300 002 642
  • Internet relay users connect to the NRS then ask for 1300 002 642
Translating and Interpreting Service (TIS)

To contact us in your own language through the Translating and Interpreting Service (TIS) phone 13 14 50 and ask them to contact the City of Greater Bendigo on 1300 002 642. 

The Translating and Interpreting Service (TIS) National is an interpreting service, provided by the Department of Immigration and Citizenship, for people who do not speak English and for the English speakers who need to communicate with them.

TIS National has more than 30 years of experience in the interpreting industry, and has access to over 2400 contracted interpreters across Australia, speaking more than 160 languages and dialects. 

TIS National is available 24 hours a day, seven days a week for any person or organisation in Australia requiring interpreting services. It provides immediate telephone interpreting services, as well as pre-booked telephone and on-site interpreting.

For more information about TIS, visit: 

Translating and Interpreting Service (TIS) website