Weekly organics and fortnightly general waste collection. Learn more

Make a request


Find the request form that suits you best. Our customer service team monitors all messages and requests during our business hours of 8.30am - 5pm, Monday to Friday.

Change of address

Request a larger or smaller bin

To ask for a larger or smaller bin, the property owner or authorised real estate agent needs to make the request and accept the adjusted services charge to the property rates.

Once your request has been submitted and processed, an officer will normally attend the nominated property within 1-10 working days to swap the bin. Please place the bin in an easy to access location near the front of the property boundary so that it can be seen. Where possible please try to keep your bin empty until it has been attended to.

Use our online form to request a larger or smaller bin and from the request type drop down list select Mobile - Waste Bin Swap:

Request a larger or smaller bin