Outage advice: Tuesday December 3 from 5pm until 6am Wednesday December 4. Payment Portal, Online Customer Requests and Building Application lodgment portal. Outage information Outage advice: 3/12/24 5pm to 6am 4/12/24. Payments, Requests and Building Application lodgment. 

Rates pension concession application

Eligible concessions

The name and address on your concession card must be exactly the same as the name and address shown on the rate notice. If there are any discrepancies, please contact Centrelink to amend your details.

Eligible cards are:         

  • Pensioner Concession Card - issued by Centrelink or Department of Veterans' Affairs
  • Department of Veterans' Affairs Gold Card - War Widow (WW)
  • Department of Veterans' Affairs Gold Card - Totally and Permanently Incapacitated (TPI)

Please note: a Health Care Card is not an eligible card to receive the pension concession.

 

Apply for a rates concession

To apply for a rates concession, complete our online form.