Reminders and how you receive your rates notice

Receive your rates notice electronically

You can choose to discontinue paper notices and receive your rates notice electronically using:

BPAY View - apply through your online banking to receive your rates notice via your online banking account. 

erates - Create an account to receive your rates notice via email and view rates notices from previous years.

Please note, a paper copy of your annual, instalment or reminder notices won't be sent in the mail once you have registered for either of the above delivery methods.

Rates delivery: How to receive your rates notice electronically


You can register to receive your rate notices via email. Alternatively, you can create an account to view your notice history, receive notices by email and manage settings.

Register for an SMS rates reminder

To arrange a rates SMS reminder we need these details:

Your payment method - FULL or FOUR (paying by instalments)

Your BPAY reference number.

To request a reminder, SMS the above details to 0459 273 853. There is no fee for this service.

The reminder service is not available for the Early Discount Payment option.

You'll receive an SMS reminder before your rates are due. You can opt out of the service by replying STOP to any text message.