Our main Customer Service Centre has moved to 15 Hopetoun Street, Bendigo. Click here for more information.

An emergency is the actual or imminent threat to people, property or the environment in Victoria. The City of Greater Bendigo works to prevent and prepare for emergencies.  

If you have a life-threatening emergency dial000 (triple zero). 

Managing emergencies is a responsibility shared by individual residents, agencies and the community. Find out who does what during an emergency and stay in touch with emergency agencies, resources and apps. 

You can play a vital part in your community emergency management effort by planning for an emergency, finding out how to plan and prepare for bushfires and being familiar with your local Bushfire places of last resort. 

Heatwave awareness can save lives – find out who is most at risk, how to recognise heat-related illnesses and what to do.

Summer preparedness guide 

The summer preparedness guide gives a clear summary of changes to council services and functions during extreme weather such as Total Fire Ban days and Code Red days.

Contact us

For more information about emergency management contact us on 03 5434 6000


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Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.

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