Website accessibility

Man on computer at Library

To reach the broadest audience we are working towards a website that achieves compliance to the W3C’s Web Content Accessibility Guidelines (WCAG 2.0). 

This statement relates to code and content available on

If you have any questions or comments about this statement or the content on this site, please contact us, phone us on 5434 6000 (National Relay Service available) or send us an email.

Adobe PDF

This site contains information in portable document format (pdf). These files are made available so information is easy to download and is portable. If you encounter any problems with pdf documents please contact us.


This website uses ReadSpeaker to provide online text to speech functionality, where the text on the website can be read out loud to you. A listen button is available on each page and you can also highlight a piece of text and press the pop-up listen button. No software is required to use ReadSpeaker. 

Contact us

For more information please contact us on 03 5434 6000.

We welcome your feedback.

Did you know you can log requests online?

This includes several bin requests such as missed bins, footpath maintenance, tree inspections and general requests. Visit our make a request page.

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